Welcome to MotorModsHQ (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.motormodshq.com or make a purchase from us.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website.
2. Information We Collect
We collect both personal and non-personal information to provide you with a smooth and personalized shopping experience.
Personal Information
When you visit or purchase from our website, we may collect:
Full Name
Email Address
Mobile Number
Shipping and Billing Address
Payment Information (handled securely through third-party payment gateways such as Razorpay, Paytm, or similar)
Any other details you voluntarily share with us via forms or customer service communication
Non-Personal Information
We may also collect:
Browser type, operating system, and device details
IP address and general location data
Pages visited, time spent, and usage patterns
Referral source (e.g., from search engines or ads)
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders
To communicate order updates and customer service responses
To personalize your shopping experience
To improve our website, products, and services
To send you promotional offers, newsletters, and updates (only if you opt-in)
To detect, prevent, and address fraudulent or unauthorized activities
To comply with applicable laws and regulations
4. Sharing Your Information
We respect your privacy — we never sell or rent your personal information. However, we may share your information with:
Service providers and partners who assist in website operations, payment processing, shipping, and marketing (e.g., Razorpay, courier partners, analytics providers)
Legal authorities if required to comply with law, regulation, or court orders
Business transfers, in case of a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction
All third-party partners are required to maintain the confidentiality and security of your data.
5. Security of Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal data. While we strive to ensure complete security, please understand that no system or transmission over the Internet is 100% secure. We therefore encourage you to exercise caution when sharing information online.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Remember your preferences
Track shopping cart activity
Understand website traffic and improve user experience
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.
7. Third-Party Services
MotorModsHQ may use third-party tools such as Google Analytics, Meta Pixel (Facebook Pixel), or payment gateways (Razorpay/Paytm). These third parties may collect certain information as governed by their respective privacy policies. We encourage you to review their policies for more details.
8. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Withdraw consent to marketing communications at any time
Request deletion of your data (subject to legal obligations)
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it promptly.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — for example, to comply with tax, accounting, or legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after such changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
